Sublime
An inspiration engine for ideas
every aspect of a practice group’s affairs, from practice development to hiring, from economic structure to governance, will be affected by its relative positioning on this spectrum.
David H. Maister • Managing The Professional Service Firm

Sociologists of business refer to these two extremes as “mechanistic organizations” and “organic organizations.”
David H. Maister • Managing The Professional Service Firm
The connection between a firm’s leverage structure (its ratio of junior to senior professional staff) and the people marketplace can be captured in a single sentence: People do not join professional firms for jobs, but for careers.
David H. Maister • Managing The Professional Service Firm
The mix of each that the firm requires (i.e., its ratio of senior to junior professionals) is primarily determined by the mix of client work, and in turn crucially determines the career paths that the firm can offer.
David H. Maister • Managing The Professional Service Firm
Many factors play a role in bringing these goals into harmony, but one has a preeminent position: the ratio of junior, middle-level, and senior staff in the firm’s organization, referred to here as the firm’s leverage.
David H. Maister • Managing The Professional Service Firm
One of the most important features of partnership is the seeming absence of hierarchy among partners.
David H. Maister • Managing The Professional Service Firm
many practice groups continue to maintain expertise-based approaches to running their affairs when their marketplace is probably closer to the efficiency stage.