Sublime
An inspiration engine for ideas
Sending a PDF that gives background information on the entire team (Accelerated Partners) and includes
Joey Coleman • Never Lose a Customer Again
Are Blockchains Decentralized? Unintended Centralities in Distributed Ledgers
The report investigates the true decentralization of blockchains, highlighting various forms of centralization, vulnerabilities in consensus protocols, and the implications for security and immutability in networks like Bitcoin and Ethereum.
blog.trailofbits.comOBSERVE: A STEP-BY-STEP PROCESS
Joey Coleman • Never Lose a Customer Again
Teaching your “language” to new customers (San Francisco CrossFit) and walking them through your processes at the customer’s pace guarantees that no new customer is left behind. In-person celebrations along the journey (PolicyMedical) further reinforce the success of achieving various milestones.
Joey Coleman • Never Lose a Customer Again
Jim Collins’s Good to Great,
Greg Mckeown • Essentialism: The Disciplined Pursuit of Less
The typical company would have sent this message:
Joey Coleman • Never Lose a Customer Again
Urk’s manners are coarse and his mountain lion pelt could stand a good laundering, but he turns out to be a pretty cool dude.
John Zeratsky • Make Time: How to focus on what matters every day
Analyses the cultural phenomenon of hyper-optimization, discussing its impact on creativity, the overabundance of cultural products, and the need for counterforces to resist its effects.
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