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From there, the solution can be passed off to a second track—the production track—and this team implements the solution in a robust way. This
Josh Seiden • Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
Jake
linkedin.comThe Elements of User Experience: User-Centered Design for the Web (New Riders Press, 2002), an excellent book by Jesse James Garrett.
Ziv Yaar • User is Always Right, The: A Practical Guide to Creating and Using Personas for the Web
CHAPTER 8 Process and Workflow for Design Systems
Dan Mall • Design That Scales
architect the user experience.
Tony Fadell • Build: An Unorthodox Guide to Making Things Worth Making
People seek services that enable them to get more of their job done quicker and easier.
Jim Kalbach, Micahel Tanamachi, • The Jobs to Be Done Playbook
Experience Maps Are Visual, Not Verbal
Teresa Torres • Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
Kate Rutter will explain how. Learn more about Kate at http://intelleto.com
Christina Wodtke • Pencil Me In
Set the scene.