Sublime

Quality

Noel, a key member of our top-management team, was a strong advocate for helping the customer, so much so that he wanted our sales engineers to take the customer’s side in any disputes with the company. “We don’t want you blindly agreeing with us,” he’d tell them. “We want you to stick up for the customer. After all, we’re not selling hardware; we’

We give new employees a copy of the previous few months of 5 Big Things so they can hit the ground running.

Frank Schalow