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Lights Out - A Tribute to Our Users
youtu.beWe know that the restaurant business already operates on thin margins and many struggle to survive. So when delivery services came along many were willing to pay the fee to try and increase business. It was only about 10–15% of their actual total revenue per month so for many it wasn’t a battle worth fighting — they just put up with the food delive... See more
Mark Suster • A Bigger Truth About Restaurant Food Delivery



Do not mess with Tony
instagram.comWhen I was the executive chef, a few years ago, of a stadium-size nightclub/supper club near Times Square, it often meant six and seven hundred meals a night—a logistical challenge that called for skills closer to those of an air-traffic controller or a military ordnance officer than to those of a classically trained chef.
Anthony Bourdain • The Nasty Bits: Collected Varietal Cuts, Usable Trim, Scraps, and Bones
Ken Chong and Matt Sawchuk saw these problems first-hand during their time at Uber, where they helped grow Uber Eats’ GMV from $0 to $6B in GMV run-rate in only a few years. They understood that the critical bottleneck to the growth of delivery was the kitchen itself.