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The Toyota Way: 14 Management Principles From the World's Greatest Manufacturer
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The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
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Japanese companies are famous for doing things well but slowly.
Hector Garcia • Geek in Japan: Discovering the Land of Manga, Anime, Zen, and the Tea Ceremony (Geek In...guides)
http://www.oreillygmt.eu/interview/fatboy-in-a-lean-world/
Eric Ries • The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
When he landed in Japan decades later, he, more than any of the other Americans there, immediately grasped how crucial the special arrangement between Japanese companies and their employees was and why it led to superior quality. This line of thinking would become what I believe is the striking difference between the System of Profound Knowledge an
... See moreJohn Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
Like Steven Spear describing the Toyota environment as a community of scientists in The High-Velocity Edge, an organization that only Plans and Does can never really improve.