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In 1962, Karou Ishikawa introduced “quality circles” and offered a course through JUSE. You might think of it as a kaizen continuous-improvement club. Workers whose jobs overlapped would work together to increase productivity flows between each other.
John Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
Jackie Bavaro on getting better at product strategy, what exactly is strategy, PM pitfalls to avoid, advancing your career, getting into management, and much more
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Quality, far beyond that required by the end user, is a means to higher productivity. If you doubt that notion, imagine the following gedankenexperiment: Ask a hundred people on the street what organization or culture or nation is famous for high quality. We predict that more than half the people today would answer, “Japan.” Now ask a different
... See moreLister Tim • Peopleware: Productive Projects and Teams
A Key Observation
Löwy Juval • Righting Software
For Deming, the System of Profound Knowledge was the vehicle; cooperation and management transformation were the destination. Ultimately, four key ideas would evolve into the four elements of Profound Knowledge: pragmatism, variation, human psychology, and systems thinking.
John Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
However, the process has a secondary objective as well: to choose the most cost-effective approach to refining the process.