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over time, the proportion of juniors to seniors required by the firm in a particular practice area will tend to increase.
David H. Maister • Managing The Professional Service Firm

By leveraging its high-cost seniors with low-cost juniors, the professional firm can lower its effective hourly rate and thus reduce its cost to clients while simultaneously generating additional profit for the partners.
David H. Maister • Managing The Professional Service Firm
need for senior talent would remain high, the group could accommodate a broader array of talents since it would have the ability to empower an individual by supplementing his or her…
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David H. Maister • Managing The Professional Service Firm
At the end of the quarter, a lone HR person ran around like a Jack Russell, nipping at managers’ heels to get updated numbers before the board meeting.