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* RaaS: Offering resale-as-a-service for brands like Everlane and Madewell. They helps merchants monetize returns. As e-commerce grows, so will this channel.

James Reinhart • Lessons in Process Power

* Gross Margin: Gross margins went from negative to >70% as the company realized what people wanted to do was clean out their closet, not get rich selling used clothes.

James Reinhart • Lessons in Process Power

Lessons in Process Power

joincolossus.com

Upscale: What it takes to scale a startup. By the people who've done it.

Cover of Upscale: What it takes to scale a startup. By the people who've done it.

those that make something expensive cheaper.

Nikhil Basu Trivedi • Democratizing Access

Scale: Seven Proven Principles to Grow Your Business and Get Your Life Back

Cover of Scale: Seven Proven Principles to Grow Your Business and Get Your Life Back

JOKR and Personalized Instant Commerce

Turner Novak turner.substack.com

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Faire (#53) is a wholesale marketplace for boutique retailers to find and purchase unique merchandise from local indie brands.

Andrew Chen • The a16z Marketplace 100: 2020 | Andreessen Horowitz

—Tina Jiang, Product Manager at Faire

Aashay Sanghvi • Five Startup Ideas #002 | The Generalist