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Reciprocation tendency as a powerful force in human nature and how going positive first unlocks mutual benefit
TRANSCRIPT
Pattern nine is reciprocation tendency. And this is one of the most powerful forces in human nature. The automatic tendency to reciprocate both favors and disfavors. Reciprocity can be summed up like this. When you act on things, they act on you. There's an action and a reaction. My friend Peter Kaufman has a perfect example. You're in an elevator
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