Sublime

The second idea is that the work of a business, of a government bureacracy, of most forms of human activity, is something pursued not by individuals but by teams.

DON'T SOLVE OTHER PEOPLE'S PROBLEMS WHEN THEY CAN SOLVE THEM PERFECTLY WELL THEMSELVES.

Staffing a project with people who care passionately about what they’re doing is a recipe for success. Their passion may boil over from time to time, but mopping it up is just part of the price you need to pay to achieve ambitious goals.

Employees

NOT TOO MANY PEOPLE. IN THE FINAL ANALYSIS, REALLY WANT THEIR PROBLEMS SOLVED.

For more on the large-batch death spiral, see The Principles of Product Development Flow: Second Generation Lean Product Development by Donald G. Reinertsen: http://bit.ly/pdflow

Adapt [Harford11]

“A critical part of the Second Way is making wait times visible, so you know when your work spends days sitting in someone’s queue—or worse, when work has to go backward, because it doesn’t have all the parts or requires rework.

When this book was first published in January 2013, DevOps was very much in its early years,