Sublime

Klein elaborated this description into a theory of decision making that he called the recognition-primed decision (RPD) model, which applies to firefighters but also describes expertise in other domains, including chess. The process involves both System 1 and System 2. In the first phase, a tentative plan comes to mind by an automatic function of a

Rather than discrete categories, the expertise, experience, and efficiency labels are obviously meant to describe only points along a spectrum of practice

Rather than relying on individual talents, the firm would need to create more of an institutional reputation, based not only on the “raw” talent of key individuals but on the ability of the firm to bring to bear its collective knowledge derived from past engagements.

If an objective is well framed, three to five KRs will usually be adequate to reach it.

solution, of course, is to convert the past experience and expertise of the individual into the expertise of the firm by accepting the similar project, but utilizing a greater proportion of juniors on second-or third-time projects.

Goldman Sachs: “You learn from day one around here that we gang-tackle problems. If your ego won’t permit that, you won’t be effective here.”2