Sublime

Social scientists have long known that we tend to be overconfident when we evaluate ourselves. Here are some highlights of their findings: High school seniors: 70 percent report that they have "above average” leadership skills, compared with 2 percent "below average"; in the ability to get along with others, 25 percent rate themselves in the top 1

Yet a 2017 Gallup poll found that only 3 in 10 employees strongly agree with the statement that their opinions count at work.6 Gallup

used the Gallup Organization’s Web-based StrengthsFinder Instrument to pinpoint their five signature strengths,

Gallup’s Q12 survey asks what they believe are “the only 12 questions that matter” to measure employee engagement. You can find the questions, along with more information, at http://q12.gallup.com/

Gallup, in exclusive polling for this book, found that 70 percent of employees want shorter communications at work. (Go deeper on Gallup’s findings at smartbrevity.com.)

Aside from marriage (49%), police (41%), and democracy (37%), not a single US institution had more than 33 percent confidence of this group. Some institutions in which exvangelicals have particularly low confidence are the public education system (27%), criminal justice system (25%), big technology companies (22%), US Congress (20%), newspapers (18

FIGURE 10-7: THE PARETO