Sublime

we must investigate why a culture is the way it is. For this inquiry, it is helpful to use Schein’s model, which divides culture into three layers: artifacts, espoused values, and underlying assumptions (Figure 11-1). Figure 11-1.

Ed Schein, now retired from the MIT School of Management, taught that a group’s culture can be studied in three ways: by looking at its “artifacts,” such as physical space and behaviors; by surveying the beliefs and values espoused by group members; or by digging deeper into the underlying assumptions behind those values.

change. Edgar Schein, former professor at MIT’s Sloan School of Management, said: “Learning only happens when survival anxiety is greater than learning anxiety. Learning anxiety comes from being afraid to try something new for fear that we will look stupid in the attempt. It can threaten our self-esteem and even our identity.”

Ed Schein, now retired from the MIT School of Management, taught that a group’s culture can be studied in three ways: by looking at its “artifacts,” such as physical space and behaviors; by surveying the beliefs and values espoused by group members; or by digging deeper into the underlying assumptions behind those values.

The world is becoming more technologically complex, interdependent, and culturally diverse, which makes the building of relationships more and more necessary to get things accomplished and, at the same time, more difficult. Relationships are the key to good communication; good communication is the key to successful task accomplishment; and Humble