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In 1978, psychiatrist James E. Groves published a now-classic article in the New England Journal of Medicine: “Taking Care of the Hateful Patient.” “Hateful patients,” Groves noted, “are not those with whom the physician has an occasional personality clash.” Rather, they’re the patients whose names evoke cold dread every time they appear on a docto
... See moreSuzanne Koven • Letter to a Young Female Physician: Notes from a Medical Life
other categories of hateful patients Groves identified are “clingers” and “self-destructive deniers.”
Suzanne Koven • Letter to a Young Female Physician: Notes from a Medical Life
Are You a Jerk, or a Liar?
usefulfictions.substack.com
Groves wrote, if a patient repeatedly makes a doctor angry, the patient is likely a “demander,” whose unreasonable expectations simply need to be redirected into a desire for good medical care. A patient whom a doctor finds depressing may be a chronic “help rejecter,” who needs reassurance that the doctor won’t abandon him or her once a symptom aba
... See moreSuzanne Koven • Letter to a Young Female Physician: Notes from a Medical Life
UnitedHealthcare Tried to Deny Coverage to a Chronically Ill Patient. He Fought Back, Exposing the Insurer’s Inner Workings.
David Armstrongpropublica.org


Introduced to a party of people who ignore their own chauffeur, he protests: “I have not met this gentleman
Edmund Morris • Edmund Morris - The Rise of Theodore Roosevelt-Random House
even at one of the world’s great academic medical centers you can easily declare yourself an expert in a condition that no one else wants to deal with.