Sublime

It's common for complex trauma survivors to feel a little panicky when we feel we're not being listened to or not being perceived or understood accurately. Our nervous system was molded by experiences of being functionally invisible-- & that invisibility leading to pain & shame.

Building a great product is a bit like marriage: if you commit your life to making it excellent over long periods of time, and earnestly care about understanding the other person (users), you’ll be surprised at what you can build.