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Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
- Problem-Solving Together
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
- Learning Their Story
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
The Observer’s Insight
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
shifting the purpose of the conversation from arguing toward understanding.
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
The Harvard Negotiation Project
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
your contrasting stories, your intentions, or your contributions,
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
- Share Where Your Conclusions Come From