Sublime

Understanding events and influencing the future requires mastering of four ways of looking at things: as they were, as they are, as they might become, and as they ought to be.

I saw the angel in the marble and carved until I set him free. —Michelangelo

Business strategist Peter Drucker wrote that what gets measured, gets managed.

I could think of no way to fully realize the concept by including merchants and cardholders as owner/members. The slightest hint in that direction raised a storm of opposition. We should have included them. Perhaps, with more time, tenacity, and ingenuity, we could have.

another Tao of business: Set up your business like you don’t need the money, and it’ll likely come your way.

of the firm’s entire productive capacity, 40 or 50 percent is consumed with a higher-priced person performing a lower-value task.

publicly visible.