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When Danny Meyer, the restaurateur behind famous eateries like the Union Square Cafe and Gramercy Tavern, came to speak at Yale School of Management, he suggested a new frame. “You’re all in the hospitality business,” he
Zoe Chance • Influence Is Your Superpower: How to Get What You What Without Compromising Who You Are
Setting the Table: The Transforming Power of Hospitality in Business
Danny Meyer • 5 highlights
amazon.comhighlights from Danny Meyer’s autobiography via David Senra:
1. I had an uncontainable drive to win.
2. The inception of Shake Shack actually began with a humble hot dog cart. Small as the project was, I took this cart quite seriously. I was asking myself, "Who ever wrote that rule that you can't push the envelopes of excellence and hospitality for
... See moreThe only way a company can grow, stay true to its soul, and remain consistently successful is to attract, hire, and keep great people
Danny Meyer • Setting the Table: The Transforming Power of Hospitality in Business
Policies are nothing more than guidelines to be broken for the benefit of our guests. We’re here to give the guests what they want, period
Danny Meyer • Setting the Table: The Transforming Power of Hospitality in Business
In the end, what’s most meaningful is creating positive, uplifting outcomes for human experiences and human relationships. Business, like life, is all about how you make people feel. It’s that simple, and it’s that hard.
Danny Meyer • Setting the Table: The Transforming Power of Hospitality in Business

Danny Meyer the restaurateur has called ABCD: “always be collecting dots, so that you can always be connecting dots.” Dots or breadcrumbs, if your whole life is oriented around that collection, which mine is, then you're always preparing.
Frederik Gieschen • A Compulsive Search for the Most Interesting People with Patrick O'Shaughnessy - Compound Manual
My appreciation of the power of hospitality and my desire to harness it have been the greatest contributors to whatever success my restaurants and businesses have had. I’ve learned how crucially important it is to put hospitality to work, first for the people who work for me and subsequently for all the other people and stakeholders who are in any ... See more