Sublime
An inspiration engine for ideas
three categories described here are, of course, only points along a…
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David H. Maister • Managing The Professional Service Firm
Governance teams need to navigate a paradox—ensuring adequate compliance to fiduciary, regulatory, and risk management needs while also moderating the burdensome overhead of traditional governance processes. When teams are asked to be flexible, adaptive, and agile, governance processes need to mirror those goals. This means changing the measurement
... See moreJim Highsmith • EDGE: Value-Driven Digital Transformation
many practice groups continue to maintain expertise-based approaches to running their affairs when their marketplace is probably closer to the efficiency stage.
David H. Maister • Managing The Professional Service Firm
many professionals would like to believe that all client needs fall into this Brain Surgeon category, such clients represent only a small proportion of the aggregate fees spent in any given practice area.
David H. Maister • Managing The Professional Service Firm
be sure the change is the one that would be the least restrictive to the student.
Christopher Bugaj • The New Assistive Tech: Make Learning Awesome for All!
to document and share the best ideas available, so that each professional has a source of help in finding ways to enhance his or her value in conducting the client project.
David H. Maister • Managing The Professional Service Firm
PWRJ_Vol0901_02
LinkUntil recently, when medical teams gathered to operate on a patient, studies showed that they often didn’t know one another’s names before starting. A 2001 Johns Hopkins study found that when members introduced themselves and shared concerns ahead of time, the likelihood of complications and deaths fell by 35 percent.
Priya Parker • The Art of Gathering: How We Meet and Why It Matters
if the firm is to meet its economic goals, it will require that seniors and managers are engaged in billable work for 75 percent of their time, and juniors 90 percent.