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E-mail response time is the single best predictor of whether employees are satisfied with their boss, according to research by Duncan Watts, a Columbia University sociologist who is now a principal researcher for Microsoft Research. The longer it takes for a boss to respond to their e-mails, the less satisfied people are with their leader.
Daniel H. Pink • When: The Scientific Secrets of Perfect Timing
As a professional, you are being judged not only on your performance but also on your presence. People form an impression of others within seconds of meeting them. The real question, then, is not whether you’ll create an impression, but rather, will you create the one that you want?
Rely on feedback: Actively solicit feedback on your presence from y
... See moreDina Smith • If You Want to Lead, Master This Skill
Paul Venuto • feed updates
Dr. Michelle Buck to help us out. Buck is a clinical professor of leadership at the Kellogg School of Management at Northwestern University, where she served as the school’s first director of leadership initiatives.