Sublime

to become and sustain success more frequently than

The first discipline is to focus your finest effort on the one or two goals that will make all the difference, instead of giving mediocre effort to dozens of goals.

Stephen R. Covey,

learned: once you’ve decided what to do, your biggest challenge is in getting people to execute it at the level of excellence you need.

we have consistently seen that the lead measures with the most impact come from a collaboration between the leader and the frontline team.

If you want to achieve a certain goal, don’t focus on the goal itself but on the lead measures that drive the goal.

we’re starting to do the little things right every time.