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The ability to speak continuously with confidence is a talent of sorts. But, over the course of my working life, I found that the colleagues who had the most impact on meetings, and whose careers advanced with the greatest velocity, were those who restricted themselves to fewer and better statements; more concise and memorable observations; more th
... See moreJim Carroll • Living in a Lorem Ipsum World: Sometimes We Need to Talk Less and Say More — Jim Carroll's Blog
The mind, as a defense against the volume of today’s communications, screens and rejects much of the information offered it. In general, the mind accepts only that which matches prior knowledge or experience
Al Ries • Positioning: The Battle for Your Mind
we can use design principles and discipline to shape our minds. This is different from acquiring knowledge. It’s about designing how each of us thinks, remembers, and communicates—appropriately and effectively for the digital age.
David Brooks • This Will Make You Smarter
The Persuasion Paradox
Have you noticed that the most argumentative people rarely persuade anyone?
The most persuasive people don’t argue—they observe, listen, and ask questions.
Argue less, persuade more.
Persuasion is an art that requires a paintbrush, not a sledgehammer.
influential opinion leaders
Julie Dirksen • Design for How People Learn (Voices That Matter)
shift the burden from a recall problem to a recognition one.