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The evolution of Steve Albini: ‘If the dumbest person is on your side, you’re on the wrong side’
Jeremy Gordontheguardian.comExplaining 'inshittification' using Facebook, focusing on Stage 1: attracting users and locking them in with high switching costs.
TRANSCRIPT
So here's the Facebook case study. In stage one of Enshitification, firms are good to their end users, but they find a way to lock those end users in. So Mark Zuckerberg, he rolls out the gate with his first public offering beyond just kids with a .edu American college address, but the whole world.
And he says, look, I know all you people have
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open.substack.comFuller is something of a philosopher of digital design; his podcast “Scratching the Surface” canvasses experts in the field. In the past decade, he argues, a “user-centered” approach to design has been replaced by what he has taken to calling a “corporation-centered” approach. Rather than optimizing for the user’s experience, it optimizes for the... See more