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“Institute a vigorous program of education and self-improvement.”
John Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
5Star Generalist
Laurence Chen • 7 cards
Bradford D. Smart, Topgrading: How Leading Companies Win by Hiring, Coaching, and Keeping the Best People (New York: HarperCollins, 2005).
Edward Hess • Grow to Greatness: Smart Growth for Entrepreneurial Businesses
high productivity (i.e., high revenue per person). By definition, this means it will have a low number of people per dollar of revenue.
David H. Maister • Managing The Professional Service Firm
focusing the collective efforts of the firm’s principals around carefully chosen areas of experience would…
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David H. Maister • Managing The Professional Service Firm
For an excellent overview, read Geoff Smart and Randy Street’s book Who: The A Method for Hiring; to learn the details of the process, read Bradford D. Smart’s book Topgrading: The Proven Hiring and Promoting Method That Turbocharges Company Performance.
Verne Harnish • Scaling Up : How a Few Companies Make It...and Why the Rest Don't (Rockefeller Habits 2.0)
The odds of moving from being an average performer to a top-quintile performer over a ten-year period are only one in twelve.