Sublime

On Tuesday, the team switched from problem to solutions.

The Decider should have been in the room.

First, the team cleared a full week on their calendars. From Monday to Friday, they canceled all meetings, set the “out of office” responders on their email, and completely focused on one question: How should their robot behave around humans?

product manager, a product designer,

The sprint is GV’s unique five-day process for answering crucial questions through prototyping and testing ideas with customers.

Design expert Who designs the products your company makes?

Braden Kowitz added story-centered design to the sprint process, an unconventional approach that focuses on the whole customer experience instead of individual components or technologies.

On Monday, you’ll map out the problem and pick an important place to focus. On Tuesday, you’ll sketch competing solutions on paper. On Wednesday, you’ll make difficult decisions and turn your ideas into a testable hypothesis. On Thursday, you’ll hammer out a realistic prototype. And on Friday, you’ll test it with real live humans.