Sublime
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Warren Bennis Santa Monica, California November 1996
Patricia Ward Biederman • Organizing Genius: The Secrets of Creative Collaboration
As it turned out, I later followed Bob’s advice and attended the leadership program at Cal Tech.
Robert C. Townsend • Up the Organization: How to Stop the Corporation from Stifling People and Strangling Profits (J-B Warren Bennis Series)
I discovered that I as the leader had to change first, before I could get anyone else to change.
James A. Belasco • Flight of the Buffalo: Soaring to Excellence, Learning to Let Employees Lead
Where a service is so customized or complex that its execution remains more of an art than a science, organizations tend to be more free-form, less hierarchical, and less bureaucratic.
David H. Maister • Managing The Professional Service Firm
Now the question I was asked by my friend: how can you tell Washington is the leader in this scene? The answer? He’s the only one who doesn’t look like he’s doing anything. The joke reveals much about our shared biases about leaders—we expect them to manage and not “do.”