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Jeffrey Zaslow • The Last Lecture
Embracing Paradox
Exploring the balance between opposing principles in investment, such as trust versus skepticism, patience versus urgency, and transparency versus confidentiality, emphasizing the importance of harmony in decision-making.
static1.squarespace.comprominence and reputation would be the keys to winning clients.
David H. Maister • Managing The Professional Service Firm
Look for the Best in Everybody
Jeffrey Zaslow • The Last Lecture
Broadcasting Courting Superpleasing Nurturing Listening. None of these categories may be neglected—only the complete package will work.
David H. Maister • Managing The Professional Service Firm
heart. He or she can be seen stalking casual conversations and pulling people aside for interrogation.
Debra Fine • The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills -- and Leave a Positive Impression!
always has an “I’m king of the world” story to tell.