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All this to say, email has soaked up many of the great things about the current web. It's pretty. It's convenient. Algorithms work over the raw feed to simplify the flow of information. Email, generally, is mobile-friendly and renders beautifully on all devices. These are the things that the current generation of web companies strive to accomplish.... See more

Decentralized network governance consists of four main components: (1) leadership, vision, and values that attract and guide network participants; (2) rules inscribed in the relevant software protocols; (3) rules and regulations external to the relevant software protocols; (4) community coordination and management.

Organizations that build their businesses around people’s needs to belong, to be connected, and to be admired, that are focused on relationships over products, are winning in today’s economy

It is hard for us humans to separate information from meaning because we cannot help interpreting messages. We infuse messages with meaning automatically, fooling ourselves to believe that the meaning of a message is carried in the message. But it is not. This is only an illusion. Meaning is derived from context and prior knowledge. Meaning is the... See more

when we look back ten years from now at 2022 and ask, “What was really obvious and in front of our faces that whole time?” I think one answer will be that collaborative gating will be the mechanic that dramatically simplifies how brands collaborate and endorse each other, and that simplification will mean that community commerce is about to get a... See more

The best thing for a company or project’s narrative is to have a lot of people with credibility to the target audience tell stories with roughly similar positive themes again and again over a long period of time, with new examples of the same positive themes added in. The more authentic and the less coordinated it all seems, the better.