sari

Thanks to COVID-19, remote work has dwarfed its growth expectations and now pretty much every company is working remotely in the short term, but. many will keep this arrangement moving forward. Twitter, Facebook, Square, and many others have told their workers that they can stay working from home even after COVID-19 is over. This is going to cause ... See more

Poorly chosen performance metrics abound. Even top companies with a plethora of resources are not immune to them. Wells Fargo famously instituted a system in which branch employees were rewarded for the number of new accounts they opened. This system was so successful in motivating the creation of accounts that employees felt compelled to open frau... See more

- Maintain an asset-light model and lean financials

As the popularity of the Community platform grows, one of its most significant challenges is maintaining the very thing that makes it attractive to both stars and fans in the first place: How do you create a personalized experience for 50,000 text contacts? Or five million?

I am a BIG fan of deletion, an operation basically antithetical to Web3. What do we lose when we lose deletion?

"You know, if you go back eight years or something, the Evernote architecture made all the sense in the world!" Going forward, the team needs to continually invest in solving its tech debt problems, rather than papering over them to build something new.