"The best leaders are exothermic. Every atom jiggles faster around them. There is no chance for stasis.”
-Tobi Lutke

"I see our customers as partners in a big project, not as crops to be harvested. You can’t have a sustainable long-term relationship when you treat your customers as crops.”

-Tobi Lutke

Bo Burnham (the musician comedian) on the business of social media:

"[Social media firms are] coming for every second of your life...And it's not because anyone is bad, it's not because anybody in this company has evil plans or is trying to do this, they're not even doing it consciously. Their entire model is growth. They’re coming for every second

“I think that may be the highest purpose of any work of art, to inspire someone else to save themselves through art. Creating creates creators.”

― Jeff Tweedy, Let's Go (So We Can Get Back)

PAUSE: Postpone Action Until Serenity Enters.

I feel thin, sort of stretched, like butter scraped over too much bread.

-Tolkien

building something old

How to avoid cynicism:

Act in ways opposite to your instinct. If you hate something, find out more about it. Again ask 'What is this?', 'Who made this?', 'Who is this for?' Genuinely. Never stop doing this"

-via @being_on_line

i doubt that even highly advanced AI can solve complex human problems, as these require constant meaning-making in infinitely varied situations.

thinking: there is a bias in decision-making which renders one big thing more important than lots of small things.