Over the last generation, we have solved tons of well-defined problems. We eradicated smallpox and polio. We landed on the moon. We built better cars, refrigerators, and televisions. We even got ~15 IQ points smarter! And how did our incredible success make us feel?
Although this incentive system is effective for those willing to put in the work, Wikipedia remains prominently written by only 1% of its contributors and similar to most content platforms, a majority of users spend their time as “lurkers” or “free riders.” This crucial conversion from “passive” to “active” comes down to the fulfillment of our... See more
We considered what could yield better results. Could we give our translators direct access to our product so that they could edit copy within the application? We could, so we did: building a prototype that allowed in-context editing. At the core, we wanted localization to happen as close to our product development process as possible. We also... See more