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Understanding that nothing is permanent will have us understand that this moment will never be again - there may be similar moments, there may be more beautiful or uglier moments, but this specific moment will never be again. When we know this, being present and seeing meaning even in the most mundane of things becomes very easy because every... See more

The strategy is largely out of the same playbook as other on-demand apps—capture customers, consolidate control over a high-frequency behavior, expand and cross-sell to other higher-margin categories. But their challenges are significant as well, from spoilage rates on grocery to hard-to-predict inventory requirements and building relationships... See more

As demonstrated throughout history — from the French Revolution to the growth of Wikipedia — the power of the distributed many can sometimes greatly outperform the power of the hierarchical few.

Second, we must move beyond thinking of platform content moderation policies as “the solution” and prioritize rethinking design. Policy establishes guardrails and provides justification to disrupt certain information cascades, but does so reactively and, presently, based on the message substance. Although policy shapes propagation, it does so by

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Just as BitTorrent allowed us to exchange packets of information instantly and without an intermediary, crypto tokens let us distribute value in the same way.

And while these touch points seem like nice-to-haves on their own, the data shows that the LTV of a customer is 4x if they connect with Nike on two or more platforms.