sari
@sari
making Sublime — for you and for me.
sari
@sari
making Sublime — for you and for me.
One technique developed by Sakichi Toyoda called The Five Whys can often help better identify the root problem by asking “why” to each subsequent answer of “What is the problem?” five times. Problems are rarely as simple as “users don’t click the ‘add-to-cart’ button.” If you dig further by focusing on specific user personas and researching
... See moreEarly at Instagram, I noticed a lot of value was placed on simplicity. One way that manifested was through a strong aversion to creating new surfaces. When you build a new surface, you force users to expand their mental model of your product. These new surfaces will also require additional entry points to help users find them. When you have a
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