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Coupled with this stemming of developer space for innovation, the place for startups to “ship” things and users to find new things — the app store — has atrophied. Maybe we have reached a natural apex for innovation on the UX of this device, or maybe discovery was badly implemented. Regardless, as the chart below illustrates, getting

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Some media want to add drama when they report on startups and people's stories, either by making the experience seem legendary or by dramatizing people’s characters. When I used to be interviewed, people also wanted me to share twists and turns. I often said it was nothing special. In fact, most things, in my opinion, have reasons and justific

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What I’m really interested in is companies that are inviting new participants into types of creative work that had been previously inaccessible to people.

Useful writing tells people something true and important that they didn't already know, and tells them as unequivocally as possible.

It has become standard to describe A.I. as a tool. I argue that this framing is incorrect. It does not aid in the completion of a task. It completes the task for you. A.I. is a service. You cede control and decisions to an A.I. in the way you might to an independent contractor hired to do a job that you do not want to or are unable to do. This is i... See more