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Internally, our first Operating Principle is “Users First”. Some companies are technology-first:  they do some R&D, invent interesting tech, and figure out how to commercialize it. That’s a very  viable and successful approach for many companies. But Stripe is lucky enough to serve  millions of smart, discerning, and demanding bu... See more

After many rounds of research, discussion and alignment, our new compensation plan consists of three pillars: base compensation, bonus compensation, and governance power.

I’m a firm believer in the importance of making education, job training, and opportunities accessible to all. Yet I don't think we can rely on governments and institutions to provide them. Can you imagine having the best teachers in the world create compelling online courses that are free and accessible for all? They could do that with a business m... See more

Style is not just about intentionality and appeal, however; it can also be what differentiates software companies like Notion, for instance, at the outset. The app’s serene environment, charismatic illustrations, and playful references to technology history stand out in a crowded marketplace of note-taking apps.

Add it all up, and the social web is changing in three crucial ways: It’s going from public to private; it’s shifting from growth and engagement, which broadly involves building good products that people like, to increasing revenue no matter the tradeoff; and it’s turning into an entertainment business. It turns out there’s no money in connecting p... See more