Marketplaces that eliminate pain points—like Coinbase or Uber—can make users meaningfully happier than the incumbent hackable exchange and medallion cabs, but they struggle to make users meaningfully happier than their own clones, the Krakens and the Lyfts.
I’m betting on people. I’m betting that people will refuse to abandon their souls to the machine, and refuse to forget who they truly are. People just need, in Plato’s words, anamimneskein —”to be reminded.” And that’s a process that is best done in genuine encounters.
One of my (many) contrarian beliefs is that we do not have strong enough preferences. We often blame social media or the speed of information as the reason why we’re easily distracted, but the real reason behind our inability to focus has less to do with the sheer quantity of media and more to do with our laziness when it comes to distinguishing... See more
The reason Instagram was so successful in the early days is it was so simple. And not just simple, but the founders really felt that it was important that they solve a problem for a user. Instagram stories was solving a problem for a user — that problem of pressure. But when you look at Reels — what problem does that solve for a user? It really... See more
Doing something, anything that might potentially prevent or diagnose the disease is very alluring, especially for businesses that have been crushed by the contagion or by reopening restrictions.