sari

So much genius and trickery and money have gone into a mistaken metaphor. The competition to create and own the digital square may be good business, but it has led to terrible politics. Think of the hopeful imaginings that accompanied the early days of social media: We would know one another across time and space; we would share with one another

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Every company should be asking:

Customers can more easily leave and choose the option that works best for them. In future we’ll choose our jurisdictions and governments the way we chose our insurance policies or religions. Back then, choosing your religion was crazy, the way choosing our governments today seems crazy—or at least infeasible for most people.