sari

And yet: as much as the Fediverse is different (the governing structures, the incentives, the moderation, the absence of ads and engagement tricks), so much of it is also unsettlingly familiar—the same small boxes, the same few buttons, the same mechanics of following and being followed. The same babbling, tumbling, rushing stream of thoughts. I... See more

Gaming as a branding and narrative architecture: Album release campaigns with games, Album release campaigns as games, Parasocial artist-branded games

Take NPS. A management consultant at Bain invented NPS as a quantifiable metric to measure human loyalty to a product. A natural inclination reduced to an acronym in service to efficiency.

- Updating — Doctors are busy people, they understandably might not have time to keep up to date with all the new research, devices, etc.

That said, if there is one thing I’ve learned, it’s that your revenue model significantly contributes to, or fights against, your ability to create a flywheel for your business. It directly creates or throttles customer behavior.

Spotify: 72% 6-month customer retention (source, source)