sari

Subscriptions are unbelievable. You have recurring revenue that, ideally, compounds month after month. Nothing else matters because you have growing subscriptions. And then it stops. Suddenly, you report a loss in subscribers. And panic ensues. Suddenly, you ask: should I have been so anti-ad all these years?

Honesty is a core, core, core value. By honesty, I mean I want to be able to just be me. I never want to be in an environment or around people where I have to watch what I say. 

"By far the most difficult skill I learned as CEO was the ability to manage my own psychology... The first rule of the CEO psychological meltdown is don’t talk about the psychological meltdown."

Though Harper received requests to open up salons in other cities, she refused to expand until a certain number of women in that community signed a petition. A shrewd operator, she was keenly aware of market testing.

More than 90% of the population lives within 5 miles of a pharmacy. There are about 327K pharmacists in the US and 486K total primary care providers (internal medicine, family medicine, pediatrics, etc.). Medicare beneficiaries, who are more likely to be on a recurring medication, see the pharmacist twice as often as their primary care physician.... See more