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The average person checks their phone 150 times a day. Why do we do this? Are we making 150 conscious choices? If you want to maximize addictiveness, all tech designers need to do is link a user’s action (like pulling a lever) with a variable reward. You pull a lever and immediately receive either an enticing reward (a match, a prize!) or nothing.... See more

Ownership is a design space for new experiences that address core human needs:The need for financial securityThe need to be heard and participateThe need for social belonging and communityThe need to have control over how we work

When a profession has been created as a result of some scarcity, as with librarians or TV programmers, the professionals are often the last ones to see it when that scarcity goes away. It's easier to understand that you face competition than obsolescence.

Awesome manual explaining how Big Spaceship makes decisions as a team and company.