One of the most useful concepts for understanding why social networks so often drive us to despair is context collapse: taking multiple audiences with different norms, standards, and levels of knowledge, and herding them all into a single digital space to coexist. Predictably, this regularly leads to conflict — and, at the scale of an entire... See more
"This is worth repeating over and over again: your product is all there is. For the insiders in the know it is so easy to project the vision onto the product and they will always see it. But that is not how everyone else experiences it. Always keep this in mind."
One of the key intellectual undercurrents of the 2000s era was the recognition of the importance of non-monetary motivations. People are motivated not just by earning as much money as possible in the work and extracting enjoyment from their money in their family lives; even at work we are motivated by social status, honor, altruism, reciprocity, a... See more