The first mistake I see founders make is overvaluing their GMV growth while undervaluing net revenue & unit economics — again, retention (i.e. happiness) is what's going to keep your marketplace afloat, not just high GMV numbers.
“We made painting feel like typing, when we should have made typing feel like painting.”
Our Interfaces Have Lost Their Senses by @Wattenberger https://t.co/zcXe0WAbyP