Today’s technology to allow people to search across communities is very basic. Most search inquiries still happen as posts in community forums, which haven’t changed that much since the early days of the internet. I see huge potential for better match-making in the future, for example with the support of AI that can understand suggest potential... See more
Writing a document is easy. But sharing a document to get thoughts from my team has been hard. I’ve sent out the link over Slack, asked for feedback by a certain date, tried to monitor who’s opened it, pinged people to read it again, and maybe ended up with a handful of inline comments that don’t give me meaningful feedback.
Another way of seeing the fungibility spectrum, then, is as a measure of how difficult it is to transfer service from one platform to another. As Max Glassman put it in reviewing this argument, “it's all about switching costs… It would be difficult to find our favorite leaders' thoughts in 280 characters elsewhere.”
Capitalism totally changed that. People built things together and share the risk among investors, founders and employees. Risk, reward and ruin were separated when joint-stock companies became more common. The prerequisite for successful entrepreneurship shifted from inheritance to initiative.