sari

Success: Enable customers to teach each other how to better use your product and be more successful in their careers. Example: Salesforce’s Trailblazer program

“If I have a difficult thing to understand, if there’s something I think is not going to be that easy to get, I try to say it in three different ways. I think if you come in from different angles you have a better chance of getting a three-dimensional view of this difficult idea.”

We like surprises in our media consumption but not in our lives. We only get dopamine hits from surprises that don’t harm us

I started off by asking him whether there is a unifying theme to his seemingly diffuse life’s work, which has included old-school magazines and books, bleeding-edge technology, conservationism, photographing Asia, and teaching. “Following my interests,” he said simply.

It sounded awfully cutesy for someone so accomplished. I said that there is an id... See more

The Internet offers us the first major opportunity to introduce new, digitally-native information architectures that improve our understanding of the world through added context and relation.

For a long time, retail survived on taste and real estate — curation and distribution. The internet made it possible for regional clothing stores like Need Supply to sell to a global audience and build larger businesses. But then it also made it easier for consumers to find everything, anywhere — at the lowest price — challenging any sense of loyal... See more

The DoorDash of today isn’t the end state DoorDash. DoorDash is aggregating consumers, Dashers and merchants on its platform and adding great value to each party. This paves the path for the company to one day dominate last-mile logistics and upsell their customers with higher-margin products and services. Each new vertical DoorDash makes available... See more

The same view you look at every day, the same life, can become something brand new by focusing on its gifts rather than the negative aspects. Perspective is your own choice and the best way to shift that perspective is through gratitude, by acknowledging and appreciating the positives.