Theirs is not a future of falling enrollment, financial challenges and closing campuses. It’s a brighter world in which students subscribe to rather than enroll in college, learn languages in virtual reality foreign streetscapes with avatars for conversation partners, have their questions answered day or night by A.I. teaching assistants and contro... See more
Hundreds of food retailers now partner with e-commerce fulfillment companies like Instacart and Shipt to manage the logistics of their delivery and pickup services. But in offloading those operations to third parties, grocers have also outsourced much of the customer experience. They're also ceding control of valuable data about online shopping beh... See more
As long as the structure of the group is informal, the rules of how decisions are made are known only to a few and awareness of power is limited to those who know the rules. Those who do not know the rules and are not chosen for initiation must remain in confusion, or suffer from paranoid delusions that something is happening of which they are not ... See more
a fascinating distinction between subscriptions (legacy media) & membership (creators) happening in real time—
subscriptions: best content is paywalled because content is the only value
membership: best content is free because the creator and the community is the value.
So let’s review: there is both little evidence that Twitter can monetize via direct response marketing, and reason to believe that the problem is not simply mismanagement. At the same time, Twitter is absolutely essential to a core group of users who are not simply unconcerned with the problems inherent to Twitter’s public broadcast model (includin... See more