sari

Avoid forcing people to multitask. It is difficult for them to do two things at once

In a 2019 survey from ZAK, a youth-focused creative agency, nearly two thirds of the 1,000 people polled, all under 30, said they prefer to talk in private message threads rather than on open forums and feeds. Sixty percent of respondents stated that talking in private groups means they can “share more openly.”

"So many companies base their projections on the cost of acquiring a customer at the beginning. The problem is at the beginning, you're serving your ideal customer - the one that really wants your product. Usually your marginal customer gets more and more difficult to acquire."

My guess is that, though many customers will return to their pre-pandemic grocery shopping, a significant portion will continue with the online grocery habits they've developed during this time.

Each of these public goods, both actual and potential, are goods beyond the reductive economic sense. They satisfy values of privacy, the virtue of freely shared work, liberalism, accountability, and democratic participation, incorporating a shared sense of the good for parties well beyond the users of Web 3 today.