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this is traffic that stores are paying for already via FB, Google Ads, etc. Because Shopify already makes money through SaaS, Payments, etc, it can effectively “bundle” demand gen into its product, offering traffic at below-market rates. That could be net good for merchants, even if they may lose the occasional purchase to a competitor. The reality... See more

If there’s one thing that I really want to get across here is that the book is only a success because people want to read it. As I said before, the majority of non-fiction writing is just way too long — I’ve read so many books where the author took an interesting idea, and made it tedious by repeating the same point over and over again, or by citin... See more

Saying that you don’t have time for something is really just another way of saying it’s not important. When we make time for work and little else, what we’re saying is that our health, our bodies, our partners, our families, our happiness, our creativity are not important.

In the digital economy, user data is typically treated as capital created by corporations observing willing individuals. This neglects users' roles in creating data, reducing incentives for users, distributing the gains from the data economy unequally, and stoking fears of automation. Instead, treating data (at least partially) as labor could help ... See more

The most effective communicators are ones who most consistently show up as themselves in every form. Write the same way you talk to your friends at a bar.

Like honeybee scouts, messaging apps decrease the friction of centralized nodes in the 1:1 communication between individual nodes and allow for emergent behaviors.