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Companies often mistakenly try to test their growth hypothesis (discovering how to cost-effectively acquire customers) before proving out the value hypothesis. Don’t put the cart before the horse. Most companies that nail the value hypothesis are highly likely to figure out their growth hypothesis.

“Unleashing creativity requires that we loosen the controls, accept risk, trust our colleagues, work to clear the path for them, and pay attention to anything that creates fear.

In a worst-case scenario, retail vacancies will be filled by more corporate chain retailers and even companies like Amazon, who have the cash to buy these distressed assets at a discount or assume their leases.

The best salespeople actually try to understand the client and what their needs are first, and then they adapt their story to that

One of the weirdest things about the Internet is that even though we’re just a click away from the greatest authors of all-time, from Plato to Tolstoy, we default to just scrolling Twitter

A move to commerce-based business models is being further fueled by the increasingly transparent shortcomings of ad-supported models, where the users themselves are the products being sold. Some tech companies have exploited this model in a way that the consumer doesn’t appreciate—not to mention, allowing ads to disrupt the user experience in the p... See more

Instead, banks would rather see borrowers have hard assets (e.g. cash or property) or a job description (i.e lawyer, accountant, etc.) that matches a set of borrowers they’ve underwritten before and whose loans governments and investors would happily buy. Creators don’t fit this mold.