The good-to-great companies built a consistent system with clear constraints, but they also gave people freedom and responsibility within the framework of that system. They hired self-disciplined people who didn’t need to be managed, and then managed the system, not the people.

Slack enables companies to scale faster, yet who feels most alive on slack? These things don't make me feel human. these things don't make me feel human. algorithms make the world more efficient but they don't make people feel alive.

Being free has unexpected advantages. Wikipedia has evolves from being a no-cost alternative into being a superior resource in its own right. Over the years, it has become deeper, broader, and more up-to-date than its traditional rivals. Because of its mission to stay free, it encourages participation-volunteers choose to donate their time and effo... See more

1. Creators can earn more and charge less without ever raising venture capital

-Control over the ranking of sources in your search results.-Transparency about these sources.-Deep integrations to bring rich previews and answers directly to you.

A loyalty program that feels more like a club and less like a class system, with benefits that make travel more fun.

We believe that umami has been both literally and figuratively the key commodity of the experience economy. Umami, as both a quality and effect of an experience, popped up primarily in settings that were on the verge of disintegration, and hinged on physical pilgrimages to evanescent meccas.

Over the next year or two, I expect GPT-4 and its successors to become a copilot for the mind: a digital research assistant that will bring to bear the sum total of everything you’ve read, everything you’ve thought, and everything you’ve forgotten every time you touch a keyboard. 

It will solve some of the perennial problems in produc

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Online events remind me a lot of ecommerce in about 1996. The software is raw and rough around the edges, and often doesn’t work very well, though that can get fixed. But more importantly, no-one quite knows what they should be building.