And even with Amazon, Amazon really is a logistics company, I mean the core product for consumers isn't really that great. I don't know of anyone who opens up Amazon and says, "Wow, I love ordering things here, the experience of using Amazon is so much fun." I think the experience that people like is the quick shipping. I mean they built out that l... See more
“The era of the billion-dollar brand is over; there’s going to be lots and lots of brands that have much more specific focuses,” Davis summarized when we spoke last month.
In the 1830s, “pamphlets” were popular and used to spread ideas and news and gossip, since they were more ephemeral than books, but they also became irrelevant much faster.
Your community should be a place for people to meet and speak. Conversations are what community content is built upon. If you communicate with your members-only when you have updates, you don’t have a community; you have an announcement board.
The economy is undergoing a profound shift to platform-mediated work, and the conditions around labor are rapidly changing. While the rules of the future of work are currently being debated and litigated, let’s not forget that in centuries past, people died for what we have today: the 8-hour workday, minimum wage, and the prohibition of child labor... See more
In the present incarnation of the web, all these separate users tables enforce a specific kind of interoperability architecture even on apps that want to be fairly open with their own user data. Specifically, everyone's proprietary user data sits behind an API that any third-party app has to call if it wants access.