sari

If you zoom far enough out, is it possible that software companies in the future are either suppliers or marketing businesses?

First, by focusing on the user, UCD has a tendency to obscure the experiences of other participants in the systems we design — those who aren’t end users, per se, but who interact with or are affected by the system.

We should realize and be ok with the fact that it’s perfectly ok to succeed with one-off payment approaches too.

Ezra: I'm convinced that an Internet where you can have ownership and scarce goods is a big deal. My skepticism is that people have mistaken a power problem for a technological problem. I don't understand what about the technology changes the desire for the customer that wants ease of use, simplicity, and that platform developing escalating power... See more

The richest relationships are lifeboats, but they are also submarines that descend to the darkest and most disquieting places, to the unfathomed trenches of the soul where our deepest shames and foibles and vulnerabilities live, where we are less than we would like to be. Forgiveness is the alchemy by which the shame transforms into the honor and... See more