An investment operation is one which, upon thorough analysis, promises safety of principal and an adequate return. Operations not meeting these requirements are speculative.
For Messenger, I think differentiation is extremely important and something we haven’t focused on yet. We’ve spent the past 6-12 months catching up to WhatsApp and competitors on table stakes like performance, reliability, pushability, etc. This work isn’t done and we will continue to do it, including catching up in areas like groups.
“Ultimately, a great cult brand — your customers are your fans,” Sternberg says. “The reason they’re your fans, whether they can articulate this or not, is that they see themselves in you and your brand. The brand is a reflection of the best of them — of values that they think they hold, or they do hold, or want to hold, or aspire to hold.”
As discussed, the hardest part of this seems to be assessing the value of contributions. In the short-term, this is inevitably quite subjective and requires a largely qualitative assessment. Over time, we’ll be able to design governance mining distribution mechanisms that are quantitatively driven, creating greater efficiency & less subjectivity... See more
I'm consistently surprised by how the single act of doing this as an eng manager or product manager makes incredible waves:
Send an email explaining what your team did the past 1-2 weeks, what your plans are for the next period, blockers & lessons learned.
Every. Single. Time.