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On average, people download 1 new app per year.

Amazon's mission to the be the world's most customer-centric company is inherently a long-term strategy because it is a one with an infinite time scale and no asymptote to its slope.

WeChat follows the “Grand Design” approach to innovation vs. “Design Thinking” Popularized by the design firm IDEO in the 1990s, design-thinking is defined as a non-linear process which seeks to iteratively understand users, challenge assumptions, and create innovative solutions to prototype and test. In other words, it is an incredibly user-focuse... See more

How did Erik find his personal strengths?-He sent out an email to about 100 people asking “What am I good at and what am I not good at?”-Their answers: Good with people, building relationships, connecting with others, and being scrappy/persistent

Cities of the industrial age looked mechanical, cities of the information age can look like fractal networks — like nature.

The company has identified two priorities to boost advertising: podcasts and the two-sided marketplace.

So yes, if your heart stops and you need CPR, you would really like it to be performed by someone who remembers the steps. But they don’t have to nail it—imperfect CPR is better than none at all. What you really want is not someone who can ace a bunch of multiple-choice questions about CPR, but someone who has the desire to save your life, the conf... See more