Shifting to an outcome mindset is harder than it looks. We spend most of our time talking about outputs. So, it’s not surprising that we tend to confuse the two. Even when teams intend to choose an outcome, they often fall into the trap of selecting an output. I see teams set their outcome as “Launch an Android app” instead of “Increase mobile enga... See more
Think Brutal.No need to be mean, just brutally honest—and avoid the partial truths while you’re at it. Ask those you interact with to do the same. People will be more focused, more positive, and more productive when they don’t have to guess what you’re thinking. Positive or negative, make honesty the basis of all interactions. You’ll avoid wasting ... See more
“Finally, are most of my moments with my child spent asking her to “do things?” Or am I taking out some time to be alone with her—just to “be together”?”