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A consumer who gets frustrated with a free iPhone app will switch to a competitor without batting an eyelash, but that just can’t happen in the enterprise world. As a rule of thumb, the less patient your users, the better-behaved your app needs to be.

Investigative journalism seems particularly difficult as a solo enterprise on Substack, which doesn’t reward slowly developed, uncertain projects that come out sporadically.

But the deal we already had in place was better for what our people prioritize: freedom over growth, sustainability over speed, life over work.

Every once in a while, I meet a person who radiates joy. These are people who seem to glow with an inner light. They are kind, tranquil, delighted by small pleasures, and grateful for the large ones. These people are not perfect. They get exhausted and stressed. They make errors in judgment. But they live for others, and not for themselves. They’ve... See more

Second, creators are already exploited: Spotify is very much like the universal searchable information database for music, it just operates for profit rather than for artists, and rights-holders get a fraction of a cent per Spotify play, an amount that must itself split between the label, the producer, the artist, and the songwriter. The CEO of Spo... See more

There is a growing federation of independent thinkers and writers not subject to mainstream media’s increasingly narrow range of acceptable thought.